FAQ
Got questions? We‘ve got answers.1. What is ZipZap?
🔽2. How do I sign up for ZipZap?
🔽3. What details do I need to provide from the Gong side?
🔽4. What role should I need to access the required data from Gong?
🔽5. What details do I need to provide from the Zoom side?
🔽6. What role do I need to access the required data from Zoom?
🔽7. How do I obtain the required details from Zoom?
🔽8. What steps do I need to follow after providing the required details?
🔽9. Who can I contact for support during the migration process?
🔽10. What happens during the import process if a user no longer exists within Zoom or Gong?
🔽11. What happens if the meeting host doesn't have a ZRA license before migration?
🔽12. What happens if the meeting host is deactivated before migration (terminated gong account)?
🔽13. What should I do before initiating the migration process?
🔽14. How should I prepare user accounts for migration?
🔽15. Can I select a custom time period for migration?
🔽16. What should I do if I cease being a Gong customer?
🔽17. How many years' worth of data can we migrate using your tool?
🔽18. Where is the data stored during migration, and is it safe?
🔽19. Is the payment process safe when upgrading to the ZipZap premium plan?
🔽20. Do I need to wait for the entire migration to finish before using Zoom?
🔽21. Can I replicate my Gong company library folders in ZRA?
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